Epicor Kinetic (Epicor ERP) is positioned as a scalable cloud business platform built to help manufacturers stay agile, adapting quickly to business change without compromising the security and reliability of mission-critical operations. The platform emphasizes frequent innovation, a modern user experience, and embedded learning to accelerate adoption and time-to-value.
For organizations running ERP for Manufacturing and Distribution, this matters because it combines industry-ready capabilities, platform extensibility, and integration readiness, creating a pragmatic foundation for an Implementasi Epicor Kinetic roadmap that is measurable and future-proof.
1) End-to-end functional coverage on one platform
Epicor’s cloud platform for manufacturing covers core business domains such as:
- Financial Management, Sales Management, Project Management
- Supply Chain Management, Product Management, Planning & Scheduling
- Production Management, Service & Asset Management
- Customer Relationship Management (CRM)
- Business Intelligence & Analytics, Governance, Risk & Compliance (GRC)
- Platform capabilities for automation, integration, and deployment flexibility
2) Modern technology foundation: Microsoft .NET, SQL, and Azure—ready for IoT and AI/ML
Kinetic is built on a service-based Microsoft .NET architecture, optimized on Microsoft SQL, and standardized on Microsoft Azure. Epicor positions this foundation to support modern manufacturing needs such as cloud deployment, IoT connectivity, and AI/ML, while protecting long-term ERP investment.
3) Employee experience designed to lift operational productivity
Epicor frames “worker experience” as a primary productivity lever, supported by:
a) Mobile & browser-based experience
A consistent browser-based experience across devices supports office users, warehouse teams, and shop-floor roles with a unified interface.
b) Personalization without complexity
Users can tailor day-to-day screens (grids, fields, panels) to match role-based workflows, reducing clicks and accelerating execution.
c) Epicor Virtual Agent (EVA)
EVA is presented as an AI-powered virtual assistant accessible on mobile, supporting context-aware search (parts, pricing, customers/suppliers) and basic actions such as creating a simple PO, generating a quote, or converting a quote to an order using natural language.
d) Collaborate (in-context collaboration)
Collaborate embeds messaging in Kinetic records (orders, customers, data views), with integration touchpoints to Microsoft Teams, IoT notifications, and EVA, speeding cross-team response cycles.
e) Enterprise Search, Workbenches, and Trackers
- Enterprise Search provides an internet-like search experience for structured data and, where permitted, securely governed unstructured data.
- Workbenches & Trackers support paperless entry/review and deliver 360° visibility across customers, suppliers, and parts.
f) Epicor Learning + Guided Learning (learn-as-you-go)
Role-based learning, videos, hands-on exercises, and guided in-app learning are positioned to accelerate onboarding. A consolidated Help & Support panel provides quick access to learning assets.
4) Productivity and automation tools: BPM, CDC, tasks, IoT, MES, and field service
Epicor highlights automation and monitoring capabilities that compress cycle time and reduce manual coordination:
a) Business Process Management (BPM)
BPM is used to standardize and automate end-to-end processes, working alongside tools such as Collaborate (notifications), Epicor Functions (execution), and Automation Studio (workflow/automation).
b) Change Data Capture (CDC)
CDC captures create/update/delete changes in near real time to support downstream sync, event triggers, and workflow/notification scenarios.
c) Task Management Workflow
Workflow-driven task routing supports decision-making and actions across areas like CRM, Engineering, Case Management, and Maintenance.
d) IoT, Advanced MES, and Service Pro
- Epicor IoT connects to Azure IoT Hub for telemetry monitoring, rule-based alerts, and process triggers (e.g., proactive maintenance signals).
- Epicor Advanced MES supports Industry 4.0 data capture to reduce manual reporting and deliver metrics like OEE, run rate, scrap, yield, and energy/material consumption.
- Service Pro links IoT insights to field service actions to protect uptime.
5) Reporting, analytics, and content automation—self-service with guardrails
The analytics portfolio referenced includes:
- BAQs (including many delivered views), Data Discovery, Epicor Data Analytics (EDA) and content packs across sales, production/projects, materials, financials, field service, maintenance, and Advanced MES
- Financial planning tools (planning/budgeting/forecasting), Spreadsheet Server
- Reporting (SSRS, Forms & Reports), plus label printing and print routing
Epicor also emphasizes Epicor ECM (Enterprise Content Management) for document digitization and approval workflows, including Intelligent Data Capture (IDC) using AI/ML to extract data from documents (e.g., invoices).
6) Upgrade-resilient configuration and integration
To avoid customization-driven technical debt, Kinetic promotes:
a) Application Studio (low/no-code)
A visual designer for screen/field/rule/event/layout changes, positioned as cloud-friendly and safer across upgrades, with integration points to BPM and Epicor Functions.
b) Epicor Functions, BAQs, Cloud SDK, and REST APIs
- Epicor Functions for reusable business services callable internally or externally
- Updatable BAQ views that can be leveraged for integration scenarios
- Cloud SDK support for creating UD fields that align with API structure
- REST services / OData access to a broad set of capabilities through open APIs
c) Automation Studio (Workato) and Integration Cloud (Jitterbit)
- Automation Studio: iPaaS and automation with connectors and recipes, triggered by events, schedules, webhooks, APIs, or other recipes
- Epicor Integration Cloud (Jitterbit): enterprise integration with standard object mapping, support for custom fields, and self-paced training
7) Deployment choice: public cloud, on-premises, or hybrid
Epicor positions Kinetic with deployment flexibility, public cloud, on-premises, or hybrid, to support phased rollouts and multi-site realities.
Cloud operational highlights include:
- Major upgrades twice per year and monthly security updates
- Optional pilot/test environments
- Upgrade Flex to defer upgrades up to 90 days (optional)
- Read-only production copy options for querying/BI (ODBC/Azure Data Studio/Power BI)
- Multi-region, multi-company transactions across instances/regions (cloud–cloud or cloud–on-prem)
8) Security and compliance: layered protection with less operational burden
Epicor highlights security controls for hybrid/on-prem and application-level safeguards, including:
- Managed firewall, endpoint protection, backup, and failover components
- SSO/MFA via Epicor Identity Provider or Azure AD
- Audit trail and security reporting, data masking, TDE, in-region DR, daily backups, 24x7 monitoring, and periodic testing/audits
The strongest takeaway is simple: Epicor Kinetic is not just ERP, it’s a cloud business platform that brings together modern UX, process automation, integration tooling, IoT/MES connectivity, analytics, and security. For manufacturers, that combination is exactly what enables scale without operational chaos.
