When Do They Need Support in Enterprise Software Selection?
Not sure how to start the enterprise technology selection process? Feeling like enterprise software vendors are selling to you rather than helping you solve your core business challenges? Struggling to build alignment among your team members on potential solutions?
KANO’s Enterprise Software Selection framework is designed to support organizations in overcoming these challenges.
Feeling overwhelmed by the requirements of a new system? Unsure how to evaluate different ERP solutions? Struggling to identify the critical success factors that will determine the success or failure of your ERP implementation?
Organizations turn to KANO when they have limited experience in developing a requirements matrix and understanding how each requirement can impact the implementation process.
Are the interconnected processes within your organization causing disruptions in other areas outside the system? Do these processes sometimes feel like “putting the cart before the horse”?
Organizations seek support from KANO when they have limited experience in process re-engineering, which can create both technical and financial risks for their ERP implementation.
Is your data scattered and unstructured? Unsure how to establish effective data governance processes? How might the current state of your data trigger issues during implementation?
Organizations turn to KANO when they have limited experience in data re-engineering.
Unsure how to compare different vendors and solutions? Feeling confused because most ERP vendors and solutions appear similar in their capabilities?
Organizations seek support from KANO when they require a structured framework for vendor evaluation.
Are your internal hiring decisions creating obstacles in your digital transformation journey? Unsure what to look for in potential candidates when building internal capabilities?
Organizations turn to KANO when they have limited experience in recruiting teams for digital transformation projects.
Feeling overwhelmed by the many variables that influence software contracts? Unfamiliar with how software agreements can create issues due to licensing nuances?
Organizations seek support from KANO when they have limited experience in interpreting software contracts and understanding their implications.
Our Method
Our Methodology for Enterprise Software Selection
The process begins with an assessment of the current business, process, information, and technology architecture. Next, a requirements matrix is developed that covers the entire system along with roles and responsibilities, while also identifying the critical success factors. The process then continues with the development of an RFP (Request for Proposal), vendor demonstrations, and contract negotiations.
Step 1: Assessment
This phase begins with an analysis of the current (as-is) and desired (to-be) conditions of the business model, business vision, and both current and future processes. It also includes an assessment of existing systems and architecture, as well as changes to processes, master data, and the overall system landscape.
Step 2: Requirements Matrix and Critical Success Factors
This phase evaluates more than 200 systems against the identified critical success factors and compiles an initial shortlist for the next phase. The solution matrix is continuously updated while aligning stakeholder expectations throughout the process.
Step 3: Solution Matrix Development
This phase evaluates more than 200 systems against the identified critical success factors and compiles an initial shortlist for the next phase. The solution matrix is continuously updated while aligning stakeholder expectations throughout the process.
Step 4: RFP Development and Demonstration Script
This phase prepares a comprehensive RFP to be distributed to the shortlisted vendors. It also develops demonstration scripts that set clear expectations for each demo session.
Step 5: Vendor Demonstrations
This phase consists of a series of demonstrations to evaluate the capabilities of each solution and to align stakeholders on how their workflows would operate with the new ERP. After each demo, stakeholders are debriefed on the potential strengths and weaknesses of each solution.
Step 6: Contract Negotiation
This phase is the contract negotiation stage for software and service agreements. It may require various supporting matrices, such as user-to-solution mapping, interface licensing mapping, transaction licensing mapping, and others.
PT. Kano Andalan Nusantara Otomasi (KANO)
-
Monday to Saturday: 9.00am to 5.00pm
Copyright Kano Andalan© 2024. All Rights Reserved.
