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Microsoft
Dynamics 365
What is Dynamics 365?
Dynamics 365 offers AI-powered ERP and CRM applications to help you better manage sales, service, finance, and supply chain operations. Use them individually or together to connect teams, processes, and data for improved efficiency and new insights.
Features
What can you do with Dynamics 365?
Discover how to become more agile, data-driven, and innovative with flexible, AI-powered applications that adapt to your needs.
Connect your data across department
Bring all your business data together with flexible applications that work with your existing systems. Automate repetitive business processes with AI and autonomous agents and enhance customer interactions using tools that support every business function. AI-powered insights help you connect data across apps, giving you a clearer view of your business so you can make smarter decisions and improve outcomes across teams.
Remove Barrier to innovation
Connect with your other Microsoft products to simplify data sharing between systems and processes. Manage data in real time, track customers, and streamline workflows with Copilot in Dynamics 365 apps, helping you to connect your business data with everyday tools like Microsoft Teams and Outlook. With low-code tools that connect smoothly to Dynamics 365, even non-developers can automate workflows, build custom apps, and turn ideas into action.
Adapt to anything
A flexible, scalable architecture supports growth, making it easy to add new features. Automate tasks like work orders, lead scoring, contract management, scheduling, and project tracking with customizable workflows. Stay agile and ready for the future with built-in AI, advanced analytics, and the Internet of Things.
Deliver more value in less time
Transform business processes and scale individual impact with Copilot embedded in Dynamics 365 apps and agents that work alongside employees to help make faster decisions, optimize operations and better engage customers. Get started with agents pre-built for Dynamics 365 and Microsoft 365 applications, or create custom agents for any process using Copilot Studio.
Application
Build your own personalized Dynamics 365 solution
Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—to create a comprehensive solution that connects your entire business.
Dynamics 365 Project Operations
Improve collaboration, visibility, and agility across projects to improve outcomes.
Dynamics 365 Business Central
Connect finance, sales, service, and operations to work smarter, adapt faster, and perform better.
Dynamics 365 Supply Chain Management
Proactively navigate disruption with a flexible, collaborative, connected supply chain powered by AI.
Dynamics 365 Finance
Assess the health of your business, improve financial controls, and make faster, insight-fueled decisions.
Dynamics 365 Sales
Close deals faster and improve team productivity with a trusted AI-first sales solution.
Dynamics 365 Customer Insights
Strengthen customer connections by using AI to create personalized experiences based on data.
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