Konsultan KANO memiliki keahlian mendalam dalam membantu perusahaan dengan metodologi terstruktur untuk membangun konsensus antar tim mengenai proses dan sistem di seluruh perusahaan. Keahlian khusus ini membantu mendorong inisiatif transformasi digital dengan lebih cepat dan dengan tingkat keberhasilan yang lebih tinggi.
Tidak memiliki akses terhadap kerangka terstruktur untuk mengkomunikasikan pentingnya perubahan? Tidak dapat membangun hubungan baik dengan tim lintas fungsi karena kurangnya kerangka terstruktur? Perusahaan mencari bantuan dari KANO ketika mereka membutuhkan bantuan dengan kerangka kerja yang terstruktur.
Tidak bisakah pemangku kepentingan menyetujui model proses apa adanya dan apa yang akan terjadi? Lebih dari 30% proses apa adanya terkubur di dalam sistem? Perusahaan mencari bantuan dari KANO ketika mereka membutuhkan bantuan untuk memvisualisasikan model proses apa adanya dan yang akan datang.
Tidak tahu cara mengidentifikasi faktor penentu keberhasilan yang tepat yang akan mendorong pemilihan alat dan arsitektur? Tidak tahu cara mencapai kesepakatan tentang faktor penentu keberhasilan di seluruh tim? Perusahaan mencari bantuan dari KANO ketika mereka membutuhkan bantuan dalam mengidentifikasi faktor penentu keberhasilan.
Merasa bahwa tim Anda mungkin tidak angkat bicara, dan hal itu mungkin mendorong masalah adopsi sistem? Takut ditutup selama presentasi akhir karena kekhawatiran yang tidak terucapkan? Perusahaan mencari bantuan dari KANO ketika mereka membutuhkan bantuan untuk mengungkap kekhawatiran yang tidak terucapkan
Butuh bantuan untuk memfasilitasi lokakarya 1:1 dengan setiap pemangku kepentingan? Tidak dapat berbicara dalam berbagai fungsi dan menerjemahkan wawasan dari sudut pandang mereka? Perusahaan mencari bantuan dari KANO ketika mereka membutuhkan bantuan dalam menyesuaikan komunikasi dengan kebutuhan kelompok tertentu.
Not sure how to build a financial model to predict the costs and risks of digital transformation initiatives? Don’t have experience with ROI and TCO analysis of large transformation initiatives? Companies seek help from KANO when they need help with a structured framework.
KANO offers several services to help with this challenge, such as business process re-engineering, business process improvement and documentation, change management, business case development, and post-merger integration.
Our business process re-engineering services are especially helpful for companies struggling with misaligned expectations among teams. Our process of re-engineering services starts with an assessment, with a thorough analysis of current data and systems, followed by a site visit and interviews with stakeholders. Once the changes are identified and agreed upon, as-is and to-be models are built, along with the training and governance materials that teams can use.
This service helps in hitting a specific KPI related to misaligned team expectations, such as cross-functional workflows and metrics. Through the root cause analysis of current data and processes, an as-is and to-be plan is built. Using an MVP approach, an initial pilot is created to understand the impact of the change, followed by continuous monitoring and improvement.
This process helps reverse engineer the processes deeply buried in business systems, helping teams visualize and brainstorm the ideal state of the system from their perspective. The process is then followed by the to-be process models, comparing the changes and investment that would be required to build consensus among teams.
This service helps in aligning expectations while kicking off a transformation initiative, whether you are making process or system changes. The change process has three major steps preparing for change, managing change, and reinforcing change. Each of these steps has a deliverable, such as a business case, implementation roadmap, training plan, engagement model, and change governance plan.
This service helps companies when they might need help with pre-diagnosis of the technical risks, strategy for consolidation, or consolidating the system footprint post-merger. This helps companies reduce the system footprint and streamline processes, as well as remove data siloes and improve operational efficiency as they get ready for the next phase of their growth.
This service helps executives in building a business case for digital transformation initiatives if they might not have as much experience with the structured process for computing the ROI and TCO analysis of the digital transformation efforts.
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