We Help Companies Struggling To Build Consensus
KANO consultants have deep expertise in helping companies with a structured methodology to build consensus among teams about processes and systems across the enterprise. This specific expertise helps drive digital transformation initiatives faster and with higher success.
Structured Framework To Communicate The Importance Of Change
Don’t have access to a structured framework to communicate the importance of change? Not able to build rapport with cross-functional teams because of the lack of a structured framework? Companies seek help from KANO when they need help with a structured framework.
Building As-Is And To-Be Process Models To Visualize The Impact Of Change
Can’t get stakeholders to agree on as-is and to-be process models? More than 30% of as-is processes buried inside systems? Companies seek help from KANO when they need help visualizing as-is and to-be process models.
Identifying Critical Success Factors To Simplify Decision-Making
Don’t know how to identify the right critical success factors that will drive the selection of tools and architecture? Don’t know how to get agreement on the critical success factors across teams? Companies seek help from KANO when they need help in identifying critical success factors.
Facilitating Voting Process To Detect Unspoken Concerns
Feel that your teams might not be speaking up, and that may drive adoption issues with systems? Afraid of getting shut down during the final presentation due to unspoken concerns? Companies seek help from KANO when they need help uncovering unspoken concerns
1:1 Workshops To Make Stakeholders Feel Comfortable With The Change
Need help facilitating a 1:1 workshop with each stakeholder? Can’t speak the language of different functions and translate insights from their perspective? Companies seek help from KANO when they need help in tailoring communication to the needs of a specific group.
Building Financial Models To Minimize Concerns About ROI And TCO
Not sure how to build a financial model to predict the costs and risks of digital transformation initiatives? Don’t have experience with ROI and TCO analysis of large transformation initiatives? Companies seek help from KANO when they need help with a structured framework.
Our Services For
Misaligned Departmental Expectations
KANO offers several services to help with this challenge, such as business process re-engineering, business process improvement and documentation, change management, business case development, and post-merger integration.
Business Process Re-Engineering
Our business process re-engineering services are especially helpful for companies struggling with misaligned expectations among teams. Our process of re-engineering services starts with an assessment, with a thorough analysis of current data and systems, followed by a site visit and interviews with stakeholders. Once the changes are identified and agreed upon, as-is and to-be models are built, along with the training and governance materials that teams can use.
Business Process Improvement
This service helps in hitting a specific KPI related to misaligned team expectations, such as cross-functional workflows and metrics. Through the root cause analysis of current data and processes, an as-is and to-be plan is built. Using an MVP approach, an initial pilot is created to understand the impact of the change, followed by continuous monitoring and improvement.
Business Process Documentation
This process helps reverse engineer the processes deeply buried in business systems, helping teams visualize and brainstorm the ideal state of the system from their perspective. The process is then followed by the to-be process models, comparing the changes and investment that would be required to build consensus among teams.
Change And Project Management
This service helps in aligning expectations while kicking off a transformation initiative, whether you are making process or system changes. The change process has three major steps preparing for change, managing change, and reinforcing change. Each of these steps has a deliverable, such as a business case, implementation roadmap, training plan, engagement model, and change governance plan.
Post Merger Integration (PMI)
This service helps companies when they might need help with pre-diagnosis of the technical risks, strategy for consolidation, or consolidating the system footprint post-merger. This helps companies reduce the system footprint and streamline processes, as well as remove data siloes and improve operational efficiency as they get ready for the next phase of their growth.
Business Case Development
This service helps executives in building a business case for digital transformation initiatives if they might not have as much experience with the structured process for computing the ROI and TCO analysis of the digital transformation efforts.
Information
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Monday to Saturday: 9.00am to 5.00pm
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PT KANO Nusantara Otomasi (KANO) Intiland Tower Suite Level 3, Jl.Panglima Sudirman Kav. 101 Surabaya - Jawa Timur
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Call for support
031-60038351
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