Business Process Documentation

Business Process Documentation

When They Need Help With Business Process Documentation?

 

Outgrowing an accounting system not designed to support integrated processes? Have substantial data siloes with your processes that cause data integration issues? KANO’s business process reengineering services are designed to help companies when they struggle with these challenges.

Limited Understanding Of The Current Processes

No teams seem to have all the answers. Limited SOP documentation existing inside the company? Always chasing down key subject matter experts for answers? Companies seek help from KANO when they might have a limited understanding of the current processes.

No Structured Approach To Business Process Documentation

Struggling with a structured approach to business process documentation? Is the business process documentation phase seem to be taking forever to document your business requirements? Companies seek help from KANO when they need a structured methodology to make quick progress on their digital transformation ambitions.

Not Getting Traction From Other Departments

Other departments not cooperating with your ideas? Other departments seem to be blocking your progress. Political factors delaying your progress? Companies seek help from KANO when they might not get traction from their teams.

No Structured Framework To Get Traction From Executives And Board

Executives not trusting your judgment? Not getting traction from executives because of the lack of a framework? Companies seek help from KANO when they might not have a framework to get traction from their executives and the board.

Need A Third-Party Voice To Execute Your Ideas

Need a third party to be your voice because of political barriers in the company? Not comfortable expressing your vision openly but want it to be executed? Companies seek help from KANO when they need a third-party voice to execute their ideas.

OUR METHOD

Our Methodology For Business Process Documentation

Our methodology starts with the assessment of your current business processes. This step is typically followed by a deep discovery and analysis phase, starting from the project charter and work breakdown structure, followed by activity streams. With comprehensive documentation for as-is and to-be processes.

Step 1: Assessment

Through primary and secondary research, this assessment digs into each of your datasets, transactions, and processes to dig deeper into the current as-is processes that might be buried inside the systems. The assessment provides the 30K view of the current processes.

Step 2: As-Is Detailed Analysis And Documentation

This is a deep dive into the as-is process models, along with workshops with each stakeholder who might be impacted because of the change. Each stakeholder needs to confirm the as-is processes and the current challenges with the as-is process that forms the foundation for to-be processes.

Step 3: To-Be Detailed Analysis And Documentation

This to-be process builds on the challenges and vision and performs a deep analysis of whether the vision and to-be state are financially feasible. And is consistent with the state of the business and its goals. Through several workshops with stakeholders and their coaching, the to-be state is finalized after agreement with each party.

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